KGID recently discovered and located unauthorized software within some of our electronic systems, which was promptly addressed and removed.  During this short period of time, some of our online services were interrupted.  Presently all services have been fully restored.

KGID is very diligent in maintaining the privacy of our customer’s information. All billing and payment information is kept separately from our normal working information. To our knowledge none of our billing or payment information was obtained as a result of the unauthorized software.

Additional, updated and increased security protection systems have been installed to prevent similar unauthorized software intrusion to our system in the future.

KGID will not be charging late payment fees during the temporary interruption of our online services.

Some late fees may also be waived due to the Covid-19 pandemic. Please contact our office at 775-588-3548 for more information.

Sincerely,

Cameron McKay
General Manager